Life as a Customer Service Representative: Part 1

There are some ucaas providers – InstantInfo Systems who treat their customers very patiently. I learnt many things from them and now let me share things that I do during a regular work day (now): Answer phones cheerfully and politely. Filter through people who think that I’ll transfer them to the president of the company’s […]

008: Smile, if only for a little while

The only rule? List ten things that recently made you happy. Spending time with my sister at the thrift store (and hunting for vintage Pyrex). Spending time with my sweetheart (but saying good-bye, even for a little while, makes me sad). ♥ Spending time with my friend, K, and playing spy in the city. Seafood […]

While my computer was out of order…

My poor computer had come under the weather lately and then had a case of Michelle-enduced amnesia. I spent the better part of the last two days reteaching my computer what to do, but only the necessities (eg. Word, Excel, Firefox, Photoshop). I can work on the other things later. But I thought I would […]